FAQ

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WHAT IS INCLUDED?

Ten Days In Prague is an all inclusive trip. The price includes your hotel for ten nights, daily breakfast and dinner, admission to all museums, events, galleries, and attractions mentioned on the What’s Included Page, transportation via tram, metro, and bus, airport pickup and drop off, four guides who speak Czech and English fluently, a night at the theater, VIP seats at a Czech hockey game (Only included in December, January, or February trips.), and a personalized photo album of your trip. For more information on what is included visit the What’s Included Page.

WHAT CAN I EXPECT ON MY TRIP?

Expect to see lots of beautiful buildings, sites, and monuments. You can also expect lots of walking, eating, and exploring.

DO YOU TAKE SOLO TRAVELERS ON TEN DAYS IN PRAGUE TRIPS?

Yes. Solo travelers are welcome and are sure to have a blast! We keep our travel groups small and intimate so you will have a chance to interact with the other travelers and the guides. Traveling with Ten Days In Prague is a great option for any solo traveler and it may end up being one of the best decisions of your life. We will even pair you up with a same-sex roommate.

HOW MUCH FREE TIME WILL I HAVE ON MY TRIP?

We have activities and events planned for each of the 10 days. However, If you feel like there is too much free time on your hands, we can offer suggestions on local places to go. If you are all about the action and want to cram even more activities into the already jam-packed schedule, then we’ll recommend the best nightclubs, fun pubs, and other attractions, just to name a few in case you want to sneak away on your own. Note that any activities, attractions, meals, and transportation you do on your own are not included in the price.

WHAT WILL THE WEATHER BE LIKE?

Unfortunately, we cannot predict what the weather will be like during our trip. If you are attending one of our trips in December, January, February, or March it will most likely be chilly. It may rain or snow.

WHAT IS TRAVEL INSURANCE AND HOW DO I GET IT?

It is mandatory that you have travel insurance for our Ten Days In Prague trip. We do not provide your travel insurance. You are responsible for arranging your own travel insurance.

HOW DO I PAY FOR MY TRIP?

You can pay online at TenDaysInPrague.com or by calling us directly at 1-844-3PRAGUE (1-844-377-2483). You must book your trip with us before August 15, 2017 to secure your spot.

Please note that we need at least 8 people to sign up by August 15, 2017 in order to make this trip possible. If at least 8 people do not sign up by August 15, 2017 the trip will be canceled and we will refund those who have already booked spots. Encourage your friends to sign up!

Note: We do not take more than 10 people per trip. We do not exceed 10 people per trip in order to keep our trips intimate and personal. This ensures that each person gets a high quality, personal experience.

HOTEL

Questions regarding hotels and accommodation.

HOW DOES ROOMING WORK? CAN I REQUEST A PRIVATE ROOM? CAN A COUPLE OR ME AND MY FRIEND(S) ROOM TOGETHER?

Booking is based on a twin share. If you will be traveling with your significant other, friend, or family member, let us know when you book and we will do our best to ensure you get a room together. If you are traveling alone, we will pair you up with a same-sex roommate or, if you do not want to share a room, you can upgrade to a private room, but please note that we do not cover room upgrades. If you choose to upgrade to a private room, you are responsible for the cost. We provide you with a hotel room from the outlined arrival date to the outlined departure date. We do not cover your hotel for any nights outside of the period stated above. You are responsible for any additional nights spent in a hotel during your stay.

WHERE WILL I BE STAYING DURING MY TRIP?

You will be staying in a hotel in the heart of Prague. We work with 8 different 3.5 to 4.5 star boutique hotels in Prague. You will be staying in one of these hotels, depending on their availability. We will send you an outline, itinerary, and where we will be staying before you jet off for your trip.

WHERE AM I GOING TO SLEEP ON MY TRIP?

We have great accommodations booked for you. You will be sleeping in twin share rooms in a centrally located hotel.

AIRFARE AND FLIGHT

Questions regarding airfare and flights.

DOES THE PRICE INCLUDE MY FLIGHT?

The trip price does not include your airfare to and from Prague. We do not include your airfare in the price of your trip because we want you to have the choice when booking your airfare. Whether you want to compare the lowest fare or book first-class airfare on your own, we leave the choice up to you.

HOW DO I BOOK MY FLIGHTS?

The choice is yours! We do recommend you book your flights for the dates we have specified (see outlined arrival and departure dates). We only offer airport pickup on the outlined arrival date and airport drop off on the outlined departure date. If you decide to fly in earlier or leave later, you are responsible for your transportation to and from the airport.

WILL IT COST ME ANYTHING TO CHANGE MY AIR ITINERARY?

Most likely. However, we are not responsible for your air travel or changes to your flight. Contact your airline if you have questions about your flight.

WILL I NEED ANY VACCINATIONS?

Please consult your doctor to find out which vaccinations are required. If you suffer from any form of illness or are taking a prescribed medication, be sure to have an adequate supply of medicines before departing on your trip. You must advise us directly of any important medical conditions you may have before you depart.

WILL I NEED A PASSPORT AND/OR TRAVEL VISA?

You must have a passport that is valid for at least 6 months from the date you depart on your trip. You do not need a visa to visit Prague from the United States of America.

LUGGAGE

Questions regarding luggage and packing.

HOW MUCH LUGGAGE CAN I BRING ON MY TRIP?

Contact your airline for information on how much luggage you can bring, luggage sizes they allow, and their prices.

Note: baggage is carried at your own risk and baggage insurance is strongly recommended.

WILL MY AIRLINE CHARGE ME A BAGGAGE FEE?

Airlines are all different and change their rules a lot. Call your airline or check their website for the most up-to-date information.

WHAT SHOULD I PACK?

We recommend you bring warm clothes, a coat or jacket, a travel plug adapter, and comfortable shoes (we will be doing a lot of walking). We will also be attending the theater on one of the nights, so we recommend you bring a formal dress or dress shirt and pants to wear.

WILL I BE ABLE TO DO MY LAUNDRY?

We will recommend the best days on your trip to get some laundry done based on the trip schedule. We can also point you to the nearest laundromat. Some hotels offer laundry services as well. Laundry services are not included in the price.

FOOD

Questions regarding restaurants and food.

IS FOOD INCLUDED? WHAT ABOUT ALCOHOL?

Meals included in the price are breakfast, dinner, and afternoon coffee and cakes. Lunches are not included. One lunch at the Lobkowicz Palace is included in the price. Alcoholic Beverages are not included.

WHERE WILL WE BE EATING?

We will be dining on delicious Czech cuisine at restaurants including Lokál U Bílé Kuželk, U Medvídků, U Glaubiců, U Zavěšenýho Kafe, U Fleků, Krčma U Krále Brabantského, and Středověká krčma. One of the dinners will be a medieval feast with all you can drink wine and beer which will take place in a Medieval Cavern. We will stop in for afternoon coffee and cakes at Café Mozart, Café Louvre, Grand Café Orient, Café Savoy, and Café Imperial.

MONEY

Questions regarding money.

HOW MUCH SPENDING MONEY SHOULD I BRING/BUDGET?

It depends on your personal spending habits. Your hotel room, daily breakfast and dinner, admission to museums and attractions, and public transportation are all included in the trip price. You are responsible for any additional costs such as alcoholic beverages, buying souvenirs, going out at night, or hitting the shops. A good rule of thumb is to budget about 100 USD per person per day of travel.

HOW DO I PAY FOR THINGS WHILE ON MY TRIP? CAN I USE MY CREDIT CARD?

We do not recommend Traveler’s checks. Bring a credit card, a debit card, and some US dollars. Make sure you contact your bank (and credit card companies) before your trip to let them know you are going to be using your cards abroad (and ask if they charge any fees for doing so). If you need local currency, check to see what fees your bank may charge for pulling cash from an ATM. We can assist you with exchanging money, ensuring you get a good deal.

TERMS & CONDITIONS

Questions regarding cancelation policies and refunds.

WHAT IS TEN DAYS IN PRAGUE’S CANCELATION POLICY?

We do not allow changes or rescheduling. If you must cancel, we will not refund your money regardless of the reason for cancelation. If the trip is canceled due to not having enough people (we need at least 8 people to sign up by August 15, 2017) we will refund those who have already booked spots.

HOW DO I CANCEL MY TRIP?

Contact us directly to inform us of your cancelation. Please note that since we book everything in advance (Hotel, theater, hockey game, etc.) we will not refund your money. If you cannot make it and decide to have a friend or family member go in your place, contact us so we may transfer your spot over to them.

IF I CANCEL WILL I GET MY MONEY BACK?

If you must cancel for any reason, including illness, injury, or death of you or a traveling companion or family member, you will not receive a refund. We book and pay for all hotel rooms, theater seats, and tickets in advance. Since everything is prepaid, we do not offer any refunds.

WHAT HAPPENS IF I NEED TO CANCEL MY TRIP?

Please contact us as soon as possible to notify us of your cancelation. We do not offer refunds or reimbursement in the event of a cancelation. You may transfer your spot to one of your friends or family members if you wish.

IF I CANNOT COMPLETE THE TRIP WILL I GET MY MONEY BACK?

If you cannot complete the trip and must return home early due to reasons including but not limited to illness, emergency, or injury, we will not refund your money.

WHAT IS TRAVEL INSURANCE AND SHOULD I GET IT?

Ten Days In Prague requires that you take out travel insurance for our trips. Being protected is always a good idea.

DO I GET REIMBURSEMENT IF MY BAGS AND/OR PERSONAL ITEMS ARE DAMAGED/STOLEN/LOST WHILE I AM TRAVELING?

We are not responsible for any damage to your luggage and/or personal items. We are not responsible for lost, damaged, or stolen luggage, personal belongings, or travel documents. If your luggage, personal belongings, or travel documents are lost, damaged, or stolen contact your airline or the local police.